



Great Computer. Outstanding HP Technical Support
This is my firts HP and I'm happy how slim and compact it is, not to say about the low noise. The first boot, however, took long minutes before the Vista could login. And everytime I tried to boot, use the Blu-Ray drive and even some websites would halt the system for long 2 minutes. After serveral e-mails exchanged with HP Technical Support, I finally found out that the Blu-Ray drive had something wrong. I tried to unplug it and everything came smooth. HP then replaced my defective Blu-Ray drive and now the PC is wonderful. And after the experience I had with HP customer support, I have no doubt my next PC will be an HP again.
My only complaint is the fact HP will not give full warranty for overseas, as this specific product is not supported by HP support in my country. I understand that, but the thing is HP in my country would not even hear my problem (which was initially the non-ability to create the Recovery Discs, which there is nothing related to the hardware, but with the software). HP in the US, however, understood completely the fact that I lived overseas and tried their best to match my schedule while I was back to the US.