



Late mailing it and late crediting my account
I really didn't want to rate this product at this time. Not because of the product, but because of the poor service.
They did not mail it out until the day is was due at my front door step. They had a glitch in their system, recognized it, and sent the product out at Two day-air. (wonderful). Then more glitches happened. They sent the package with a note insisting that I personally sign for it.
They clearly should have asked me first. Like most people, I can't lose work and sit around for a four-hour UPS delivery window. I tried to contact them and get something done, but it didn't work. I called them several times (had to wait "on hold" for 30-45 minutes - BY THE RECEPTIIONIST, OR WHO EVER IS SUPPOSE TO ANSWER THEIR PHONE- each time). I consider that a rude way to conduct business. I also sent emails which to which they promptly responded. They offered serious apologies, but still no camera.
FINALLY, about 7-10 days behind the delivery schedule, the camera arrived. By then I was so disgusted with the company that I refuse to accept this shipment. I was fed up with the vendor.
Of course that called for another round of phone calls to which I was put on hold for over an hour - I finally hung up in disgust. Let me make one thing clear in their defense. The unbeliably bad phone call waits were just to get someone to answer the phone and conect me to the right department. The one or two times I actually got to peak with someone in the right ddepartment was otstanding. They are good people. That is why I waited more than month to offer my comments. They, I blieve, they did their best to get the camera to me. They had nothing to do with the UPS delivery system.
I am still waiting for my refund!!! They don't answer their phone (try calling thei number). They also no longer answer my emails
It's time for me to get Amazon involved. I want my refund!!!
Anyway, I finally brought the camera from another store. IT WORKS WONDERFULLY. BUY IT!




Lumix DMC-FZ50 prosumer
Purchased FZ50 a year ago, I have a small professional photog business. It replaced the excellent FZ30 (which replaced an FZ20). I also replaced the TZ3 with the TZ5 for a "personal" point-and-shoot camera, so have extensive experience with Lumix. Tried D-SLRs, and other prosumer (mid-range) camera brands. This is a prosumer camera. A good Canon or Nikon D-SLR will take better pictures in many cases, but only if you can wade through the complex menus and understand more than the basics of photography, despite their claims for auto mode. D-SLRs have more options in most cases, but several friends who went D-SLR, thinking they'd get just a fancier 35mm replacement, quickly became unhappy with the complexity, but where they could handle it, the pix were easier to handle in Photoshop 5.0, and a few with CS2. Lumix has an excellent ability to "read" in the auto/scene modes. The FZ50 does have some limitations with hard shadows (can mostly be compensated for), on occasion will be slightly slow in focusing, and its flash (typical in this price range) is barely ok. It's only slightly smaller than a standard 35mm SLR. It has difficulty with action shots: the faster the action the more likely you'll get blur (running, volleyball, etc.). Use of an Extreme III or Ultra II (or other brands' equivalent) helps by speeding up the "write to" cycle significantly, but it just isn't a great action camera. For less than fast action, especially for everyday sunlit or overcast pix, even with movement, it is exceptional. I get many compliments for my work, and with 6.0 or CS3, the color is marvelous, only a hair below D-SLR. The anti-shake helps my old hands (I was a pro 40 years ago). I love the 12X zoom, and while 10.1 Mp files are very large, the 8 Gb (over 4,000 pictures possible), and 16 Gb SDHC cards (over 7,000 possible) are more than most prosumers will need. My TZ5 (8 Mp) will also do over 4,000 with those cards (the counter doesn't go that high, just says "999"). The FZ50, while not a pocket camera, is reasonably light, if (like its 35 mm predecessors) slightly bulky, yet it fits my hand well, and rarely makes my hand/arm tired. Relatively simple menu makes it easier and quicker for those of us who aren't high "techies" or quite as fast as we used to be. Telephoto is quick and smoothe. I hope Lumix continues putting out such great and quality features for a substantially lower price than a D-SLR, I'll keep upgrading. For those who want better than point-and-shoot, but aren't quite ready for expensive complex pro, this a great camera.