



Two Major Flaws
I bought this product a week ago and am returning it asap, and I rarely return things, as I can usually find a way to work around things. I am a previous owner of an iPod Nano, and that may be coloring my criticisms, so take this as some disclosure.
First, I found that random shuffle isn't really random. On the iPod I had, when I requested a random shuffle, it would actually shuffle the music and I could not detect any patterns in music sequence between any two shuffles. Not so with GoGear. Over the course of a week, I could detect patterns such that when song A was playing, I knew what the next 10 songs would be, and that was irritating. Not only did the same patterns repeat, they repeated on a small subset of songs -- there were tons of songs that were never played when in random mode!
Second, I thought that I could circumvent that by making playlists. The users guide and online FAQ said I could do this through Windows Media Player. That may be true of some of the other models that this User's Guide is used with, but not of this particular model. I confirmed this with a call to customer service, and they said that playlists could not be made on WMP on this particular device -- only one playlist could be made, and that could only be made by pressing the 'playlist' button on the player when a song I liked was being played. That to me is a horrible partial solution.
So, these two things are dealbreakers for me, so I am returning the product.